How do I change or cancel a RE:SOUND licence?
Check whether the licence is direct with RE:SOUND or administered through Entandem. Then give the account number, business name, premises, requested effective date and reason for the change.
Explain whether you are closing, moving, changing business activity or stopping one type of recorded music. Ask for written confirmation of the amendment or cancellation and the date charges stop.
For common business use, start with Entandem. For a direct RE:SOUND account, use the current RE:SOUND contact route.
You do not need a separate RE:SOUND licence if you only use MelloJam
If your business plays only MelloJam music through the MelloJam player, you are not using music from the repertoire covered by RE:SOUND's licensing route. MelloJam's original catalogue and the commercial playback rights it controls are included in your MelloJam plan, so you do not need a separate licence from RE:SOUND for the MelloJam playback itself.
A separate non-waivable venue charge can still apply where local law imposes one. Radio, television, Spotify, other recordings, live music, DJs, events, copying and online use are outside the MelloJam plan.
Back to all RE:SOUND licensing questions.